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Thursday
, October 15
08:30 PDT
Registration & Welcome Coffee
One Farrer Hotel
09:00 PDT
Conference Chairman’s Welcome Remarks
One Farrer Hotel
09:10 PDT
Decoding a CDO’s Dilemma: Balancing between Siloed Operations vs. Unified Approach
One Farrer Hotel
09:35 PDT
What Worked for Us: Overcoming the Perennial Challenge of Creating Innovation-centric Approach
One Farrer Hotel
10:10 PDT
How New Rules of Digital Engagement Will Revolutionize the Way We Connect with Our Customers
One Farrer Hotel
10:30 PDT
Networking Break
One Farrer Hotel
11:00 PDT
Turning Data into Actionable Insights: The Next Stage of Predictive Analytics
One Farrer Hotel
11:20 PDT
Digital Monetization as a KPI: What are the Metrics for determining Success?
One Farrer Hotel
11:45 PDT
O2O Case Study: Winning Big with Efficient Digital tools
One Farrer Hotel
12:10 PDT
Innovating to Disrupt the Payments and Transactions: Staying Ahead of the Competition
One Farrer Hotel
12:35 PDT
AI and Machine Learning as Cost Effective CX Tools
One Farrer Hotel
12:55 PDT
Business Networking Lunch
One Farrer Hotel
13:55 PDT
Afternoon Chairman Remarks
One Farrer Hotel
14:00 PDT
Hybrid Cloud: The Inseparable Solution for Digital Solutioneering
One Farrer Hotel
14:20 PDT
How are APIs and digitalisation changing the rules of engagement in the insurance industry?
One Farrer Hotel
14:45 PDT
Upcoming Technologies Influencing CDO’s Function: Gearing Up for the Impact of Blockchain and 5G Rollout
One Farrer Hotel
15:20 PDT
Digital Transformation Investments: How CDOs View Cybersecurity Challenges and How do they Address them
One Farrer Hotel
15:40 PDT
Networking Break
One Farrer Hotel
16:10 PDT
[Fireside Chat] Revolutionizing the CX in the healthcare Industry: A Digital Success Story
One Farrer Hotel
16:35 PDT
Governance and Compliance Challenges in Digital Transformation: How do the C-suites Plan and Implement a Comprehensive Framework to Stay Compliant
One Farrer Hotel
17:00 PDT
Closing Remarks and End of Day
One Farrer Hotel
Timezone
CDO Innovation Singapore
America/Los Angeles
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Dates
Thursday
, October 15
Venue
One Farrer Hotel
Session Type
Case Study
Fireside Chat
General
Panel
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